ISO 29993:2017 specifies requirements for learning services outside formal education, including all types of life-long learning (e.g. vocational training and in-company training, either outsourced or in-house). These include any learning services provided by a learning service provider (LSP) that are addressed to learners themselves, as well as to sponsors who are acquiring the services on behalf of the learners. The key features of these kinds of services are that the goals of learning are defined and the services are evaluated, and that they involve interaction with the learner. The learning can be face-to-face, mediated by technology, or a blend of both.

In cases where the learning service provider is part of an organization that delivers products (i.e. goods and services) in addition to learning services, ISO 29993:2017 only applies to learning services.

ISO 29993:2017 is not aimed at schools, colleges and universities providing learning services as part of a formal education system, but it can be useful to them as a tool for reflection and self-evaluation.

Today’s knowledge economy requires diverse training and learning services beyond the formal, national education system. A new standard aims to not only help providers improve their service, but provide recognition and credibility on the international market.

ISO 29993 Learning services outside formal education – Service requirements is designed to improve transparency and credibility in the market by providing the minimum requirements for internationally agreed levels of quality learning services.

The Process

It is quick and easy to achieve your ISO certification and start winning new business. Green World Group’s 15 years of business can help you to attain this very easily.

The following are the process in a simplified way

Step 1 : Preparation

Green Worlds dedicated auditor will be in touch to go through the audit plan in preparation of your stage 1 assessment.

Stage 1 Assessment

There’s no pressure for the first assessment; many are surprised what they already have in place following this visit. The report issued will highlight the next steps you need to take to achieve your certification.

Stage 2 Assessment

When you’re ready, Green World Group’s dedicated Auditor will visit again to establish if your management systems and processes meet the requirements of the standard. You’ll be advised of the Auditor’s recommendations on the day which will be ratified by our Compliance department, and your certification will be issued following the decision.

Annual Assessment:

The excellent reputation of ISO 29993 is driven by its requirement for ongoing improvement, so we’ll keep in touch and arrange annual assessments to keep your certification up-to-date.

Green World Group’s Assured Support

We understand that certification can appear daunting. Green World Group’s experts are here to make sure that the process is as smooth as possible and that you gain maximum benefits.

To keep everything running smoothly, you’ll receive the following:

• A Letter of Commitment once you start proceedings
• An Auditor, who’ll stay with you throughout the process
• An Account Manager to answer all of your questions
• Free generic template toolkits and access to professional online training.

Contact one of our Green World Group Occupational Health and Safety Consultant for more information. Please visit our Contact Page.