ISO 21001:2018 specifies requirements for a management system for educational organizations (EOMS) when such an organization:

• needs to demonstrate its ability to support the acquisition and development of competence through teaching, learning or research;
• aims to enhance satisfaction of learners, other beneficiaries and staff through the effective application of its EOMS, including processes for improvement of the system and assurance of conformity to the requirements of learners and other beneficiaries.

All requirements of ISO 21001:2018 are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery.

ISO 21001:2018 can be applied to educational organizations within larger organizations whose core business is not education, such as professional training departments.

ISO 21001:2018 does not apply to organizations that only produce or manufacture educational products.

From pre-school to university, to vocational training and coaching, the world of learning is constantly changing and evolving. As the trend to move away from the traditional customer-supplier relationship towards a collaborative partnership grows, so, too, do learners’ expectations. Learning providers now need to adapt to these new ways of working, while at the same time providing a high level of service.

ISO 21001, Educational organizations – Management systems for educational organizations – Requirements with guidance for use, is intended to meet this challenge by defining the requirements of a management system that will help education providers better meet the needs and expectations of their learners and other beneficiaries, and demonstrate greater credibility and impact.

The Process

It is quick and easy to achieve your ISO certification and start winning new business. Green World Group’s 15 years of business can help you to attain this very easily.

The following are the process in a simplified way

Step 1 : Preparation

Green Worlds dedicated auditor will be in touch to go through the audit plan in preparation of your stage 1 assessment.

Stage 1 Assessment

There’s no pressure for the first assessment; many are surprised what they already have in place following this visit. The report issued will highlight the next steps you need to take to achieve your certification.

Stage 2 Assessment

When you’re ready, Green World Group’s dedicated Auditor will visit again to establish if your management systems and processes meet the requirements of the standard. You’ll be advised of the Auditor’s recommendations on the day which will be ratified by our Compliance department, and your certification will be issued following the decision.

Annual Assessment:

The excellent reputation of ISO 21001 is driven by its requirement for ongoing improvement, so we’ll keep in touch and arrange annual assessments to keep your certification up-to-date.

Green World Group’s Assured Support

We understand that certification can appear daunting. Green World Group’s experts are here to make sure that the process is as smooth as possible and that you gain maximum benefits.

To keep everything running smoothly, you’ll receive the following:

• A Letter of Commitment once you start proceedings
• An Auditor, who’ll stay with you throughout the process
• An Account Manager to answer all of your questions
• Free generic template toolkits and access to professional online training.

Contact one of our Green World Group Occupational Health and Safety Consultant for more information. Please visit our Contact Page.